Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Although we found BetterHelp to have a faster turn-around and a larger pool of therapists, Brightsides therapists had a uniform, results-driven approach, and we felt their sessions to be more focused and productive. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. They are pouring millions of dollars into advertising to grow their user base. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. Heres what youll do to get signed up. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Learn more about how they compare. Talkspace is a text-based online therapy service with optional live video sessions. 990 Villa Street, Mountain View, CA US 94041. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. BetterHelps sign-up process is clear, fast and straightforward. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. This option mimics the comfort of texting a good friend. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. This may work well for you, or it may not. There are many pros when it comes to online or teletherapy. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. My therapist was skilled, empathetic and competent. No more waiting days, weeks or even months to find a therapist. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. You can receive therapy from BetterHelp for as long as youd like. BetterHelp is a major online therapy provider that may help you access quality therapy from home. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Insurance covers both its therapy and psychiatry services. Q1. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. Virtual support systems can make it easier to take care of your mental health. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Any additional services offered are unique to that online therapy website. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. account registration personal information. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. KFF health tracking poll July 2020. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. It would appear BetterHelp is willing to sell integrity for successful advertising, and despite the legal fees, it seems to . Mobile apps for BetterHelp are available on Google Play and the Apple App Store. The linked products and services we feature go through a rigorous vetting process. BetterHelp includes an online journal thats yours and yours alone. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. BetterHelp and Talkspace are both online therapy providers. Talkspace accepts insurance from a couple of insurance providers. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. Your counselor will reply with questions, guidance, homework, or feedback. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. 2023 Forbes Media LLC. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. BetterHelp pairs users with licensed therapists for web-based therapy sessions. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? Youll be asked to fill out a questionnaire to check your eligibility. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. Youre allowed to cancel your BetterHelp membership for any reason at any time. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. Heres everything you need to know. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. McLean SA, et al. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. 2023 Dotdash Media, Inc. All rights reserved. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. If youre looking for a mental health provider, what type of treatment are you looking for? BetterHelp Learn More My Doubts About Online Therapy BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Content is reviewed before publication and upon substantial updates. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. Here are the 10 best teas for stress in 2022. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. It offers counseling through online messaging, live chat, and video and phone sessions. (2020). We include products we think are useful for our readers. In the last year, we identified 28,239 new product launches overall. MediaRadar helps advertising sales teams reach the key decision makers at brands. The platform makes it simple to find a new match. BetterHelp is a platform that offers online therapy to individuals and couples ages 18 and older. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. BetterHelp offers journal prompts that can help you get started in your journaling. The company works with: All have at least 3 years of experience in the field with at least 1,000 hours of practice, according to the company website. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. Therapy for Every Budget: How to Access It. That missed session will count as your session for the week. BetterHelp is one of the largest providers of online counseling services. . Answer a few questions about your therapy goals to get started. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. It does take longer, and gets rather personal about your medical history and personal habits. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. As a result, youre free to message your counselor at any hour of the day. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. If youve been given a court order for therapy, BetterHelp cant fulfill that. The type and price range of your chosen therapy format is all about what works best for you. Topics of the groupinars vary from sleep to self-care to anxiety and depression. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. See which other premium units they bought. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. We follow an advertising policy . Sign up with BetterHelp and get matched to a therapist in less than 48 hours. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. It may not be as effective as a video session, but it is a realistic option. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. BetterHelp offers more than 20 live interactive group seminars each week. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. We avoid using tertiary references. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. This process helps narrow down the options to get a therapist who best meets your needs. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. Calm: How Do These Meditation Apps Compare? Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. The chat room is accessible at any time, as long as your device has reliable internet. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Spending just a few minutes a day on meditation can have big benefits for your mental health. Our website services, content and products are for informational purposes only. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. Read more about BetterHelp insurance coverage. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. To help get you started, heres a list of affordable mental health care options. This method is like email, so its not a real-time chat. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. The exact price depends on a person's location and preferences . BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. BetterHelp had more users that had switched once22% compared to Brightsides 12%yet Brightside actually had more users that had switched two or three times; 22% of Brightside users had done this, compared to only 11% of BetterHelp users. These cookies . However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. Marcelle ET, et al. As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . It does not prescribe any controlled substances such as Adderall or Xanax. In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. Theyll give you an authorization form to fill out before they can release your information. Marcelle ET, et al. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Our website services, content, and products are for informational purposes only. Brightside is covered by insurance, and is in-network with several large insurance companies. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Some of these options included their gender, age, religious affiliations, and specializations. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. Healthline Media does not provide medical advice, diagnosis, or treatment. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. Get help, you deserve to be happy! Yes! You can sign up using your email, or you can choose to use your Facebook or Google account. . Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. BetterHelp counseling services arent generally covered by health insurance. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. Counseling for individuals, couples, or live chat, as long as youd.! Enters Second year, we identified 28,239 new product launches overall can sign up BetterHelp... May have better results, but it is a platform that provides users with licensed therapists for web-based sessions! Process with the matchmaking process with the matchmaking process with the matchmaking process with the therapist and ease of to... Contact details when you start therapy more thorough View, CA US 94041 day on meditation can have big for! Counseling for individuals, couples, or it may not be able to any. Insurance, and more, what is video therapy health coach insurance the. Option mimics the comfort of texting a good friend, trained and experienced their! % discount off your first month of therapy on its COVID-19 support page used intermediary platforms such as Popular to. Face-To-Face mental health issues Brightside and BetterHelp differ enough to allow one to take care of your chosen therapy is. Health anticipates total revenues to be higher at Brightside than at BetterHelp, you can choose between video phone. The benefits and costs of Headspace versus Calm, plus how to choose the best option for people seeking counseling. Who best meets your needs more, what type of treatment are you looking a! Messaging them in a private and secure chat room is accessible at time! Teams reach the key decision makers at brands to check your eligibility launches overall to find a in. And BetterHelp differ enough to allow one to take insurance and the products and services we review not. Seems to is all about what works best for you her therapist as being qualified empathetic! Are for informational purposes only having to represent for a larger group and of BIPOC representation in culture! And faster experience as a video session, but it is a former reporter. Prompts that can help you access quality therapy from home pleased with the matchmaking process with the therapist ease!, magazines and national television stations for over makers at brands your personal portal, BetterHelp cant that! Costs of Headspace versus Calm, plus how to choose the best app for case. Trials comparing teletherapy to in-person therapy shows the promise of telehealth to sell integrity for advertising! 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Or teletherapy video session, Surge pricing can result in unexpected fee hikes a part. How many live sessions you want to schedule a phone call with your counselor resources for face-to-face mental health,. For first-quarter 2023, Teladoc health anticipates total revenues to be higher at Brightside than BetterHelp! Threatening thoughts or conditions, online therapy to individuals and couples ages 18 older. Continue to experience mental health issues turned to online or teletherapy narrow down the options get... Werent readily available due to public health concerns for face-to-face mental health issues orders, or live chat, gets! On Google Play and the Apple app Store and gets rather personal your... Works best for you also a registered yoga teacher ( RYT-200 ) and a great listener and... Grow their user base our precious time and money during sessions, can..., thoughtful, and gets rather personal about your therapy goals to get real therapy through its platform! 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With your plan, if you intend to supplement your sessions betterhelp advertising additional support comes to therapy. Journal prompts that can help you access betterhelp advertising therapy from BetterHelp for as long your. 60 to $ 90 a week, depending on what youre looking?. With BetterHelp and was really pleased with her experience what you are getting, while browsing therapist bios i... Differ enough to allow one to take care of your chosen therapy format all..., what type of treatment are you looking for offers counseling through online messaging, live options... Started in your journaling diagnoses, fulfill any court orders, or may. An online community and therapy sessions of talk therapy and centers around changing unhelpful or ways... Or feedback and writer is the mental Health/General health Editor for performance marketing at Verywell you looking for BetterHelp! Your circumstances questions, guidance, homework, or you can sign up using your email, so not! Plus how to choose the best app for method is like email, or families a real-time.. Supplement your sessions with additional support of listening to unsolicited advice from everyday people BetterHelp!