And secure your tickets now! We sell tickets on a "next best available" seating system. 6 yr. ago. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. How will I know when my content is personalised? Juniors Junior tickets apply to ages 5-14yrs inclusive. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. Overall my experience proves why the App has a less than 2 star rating. Pass-outs may be issued at the discretion of the Stadium management. The 2022/23 A-Leagues season has arrived with 13 blockbuster Melbourne Victory home games at AAMI Park. What can I redeem my Ticketek Gift Voucher for? Umbrellas must not be raised during play. A person must have the appropriate form of concession to purchase a concession ticket. ProductReview.com.au has affiliate partnerships. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If your location is not recognised, National content will be displayed. The term including when used in these Terms and Conditions is not a term of limitation. Welcome to /r/ALeague, the forum for all Australian and New Zealand football. This means that for each event, tickets become available in order of best seating according to the promoter. 2) Post-show meet & greet with conductor Jessica Gethin and members of Disney 100: The Concert cast daily Guest Ticket purchases. Wondering if I can add one more person to the booking and not be charged another fee? If there is no connectivity at the venue, can Passbook tickets still be accessed? Sell tickets directly from your Ticketek Account. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Visit the Ticketek Groups page for more information. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Tickets for all Sydney Sixers matches are available through www.ticketek.com.au or at the gate on match days. Can I purchase tickets through the mobile site? In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. The obstruction varies in different venues. To make a group booking to the new reimagined one-part production, visit the Ticketek groups booking page, call the number below or email groups@marrinergroup.com.au. Gift Vouchers can be purchased for specific events when available. You may be required to submit to a search of your person and/or possessions before entering the event. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Children age 3 and older require a ticket. Please note, game tickets are non-refundable. <> Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Sign In is displayed at the top of the 'My Events' section. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: Centrelink issued: Pensioner Concession Card (PCC)*, Department of Veterans Affairs card or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, Centrelink issued: Health Care Card (HCC)*. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. No, refundable tickets can only be selected during the original purchase. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. If you need to change or cancel your travel plans, contact NRL Travel via customerservice@nrltravel.com or call 1300 675 885 (1300 NRL TVL) to discuss your options. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. I wasn't told about this when booking and lost all the money due to my daughter having covid on the day, When are the tickets for Sydney guns and roses are sent out to us that already paid for them, Ive been contacted 2 times to say I will get my money back but as yet have not received it how do I speak to someone regarding this, Can I purchase general admission tickets for Parramatta game Thursday night, My card has been blocked fir some unknown reason, Kylie, my card has been blocked when trying to buy AFL tickets yesterday and today. For select events, our hours of operations may vary. As for getting any response I seriously think my stove would have answered me quicker than Ticketek.. If you purchased online or through our call centre please contact Customer Service for further assistance. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. ezyTicket - your ticket is emailed to you in PDF format. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. Please comply with any stated ticket limit for this event. What will happen if the barcode is sent to a non-smartphone? 7:45 PM. $345.00 . The app also uses your location to alert you of events currently being held at specific venues. How do I gain entry to the venue using Passbook? How can we help you? When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Yes, all events that Ticketek ticket for can be found on the mobile site. I contacted Afterpay and said the same thing to them - how can they offer a payment service that doesn't work with that vendor (in this case Ticketek, their customer). Become part of our world this April as Disney in Concert arrives in Perth for a not-to-be-missed season! Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. General Admission - $21 / $17 / $12 / N/A. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Concessions are not available on all matches or prices categories. What happens if my tickets do not arrive in time? What happens if my phone is out of battery or my network coverage is low when I get to the venue? If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. Yes - there should be no issue using a phone that has a clear screen protector. $285.00 . You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. Hi Shirley, exactly!!! Members aged 4-16 as at 1 January 2022 are eligible to purchase a concession ticket. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 When attending the event ensure you can present your card on request. Get 2023 Toyota AFL Premiership Season tickets, On-sale dates for the 2023 Toyota AFL Premiership Season, Venue information for the AFL Premiership Season, Find out everything you need to know about Macca's Kick 2 Kick across the country, Read the Conditions of Entry for all patrons attending AFL matches, View the policy applying to daily tickets, View AFL Community Support Ticket Program information. No, for the first release, the app will only be an iPhone app. Will the Mobile Ticket scanners at venues work through phone covers? Can event notifications and location services be turned off from the Ticketek app? Note: A one off Ticketek booking fee applies to each transaction. Find Tickets. How long are my friends seats placed on hold? If I received an invite, does Ticketek store my contact details? National Rugby League - Rabbitohs. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. Can I still access the full site on my phone if I need to? Can I use a device larger than a mobile phone (e.g. Please refer to Ticketek's. Alternatively check www.edenpark.co.nz for more information on Parking. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f . If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Don't forget to bring your ezyTicket to the event. 3 0 obj Child / junior age range: 12 months - 13 years This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. How old is a junior ticket for ticketek? Not near an outlet, so any help would be appreciated. If you have purchased concession tickets, you are also required to present a valid concession card. Systems are in place at every venue to ensure that each ticket barcode can only be used once. Central Coast Stadium. Will I be notified of event / gate changes? https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Is there anything special I need to do when I get to the venue to scan my mobile? The original expiry date still applies to any balance remaining on your voucher. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. These tickets will be cancelled and reissued in the name of the new ticket owner. I have brought tickets and all three were on section 301. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. If magnified, the display may be blurry. junior tickets are $18.52 and family tickets average out at $17.90 per each family member in a family of four. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. For . Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. What's the age limit for junior tickets? You might find the following websites helpful if you want more information about ticket scalping: These members must use their 2023 membership card which has their 2023 . . If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. In most cases, tickets must be returned to the place where they were purchased. GROUP TICKETS (10+) Special rates for bookings of 10 or more tickets are available for selected performances. 1 0 obj What is the age limit for a child ticket and are these available in all price categories? Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. BUY TICKETS INFO. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. General Public: 10am, Friday 3 March 2023 . Note that Mobile Ticket delivery may not be available for every event. What happens if I forget my phone or my battery dies at the venue? The Box Office will open 3 hours prior to the event start. N/A Boundary Zone: $50 . Information about any children's policy will be provided at the point of sale. What event is it Carolina. No, Ticketek Gift Vouchers are not reloadable. stream I've sent an invitation but some or all of my friends did not receive their emails. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . The email account that the message has been sent to is closed. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. Companion cards accepted? If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. Box Office Hours. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. . However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. This is so we can show you upcoming events in your vicinity. To do this, please check the 'keep me signed in' box when you log in. If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Be dazzled as a cast of Australian musical theatre stars, the Perth Symphony Orchestra and maestra Jessica Gethin bring your favourite Disney animated film scores to life. We liaise closely with event organisers on matters related to ticket scalping. Some pages may contain a virtual tour and a seating map for that venue. My Ticketek; Gift Vouchers; I ordered a lanyard with my ticket purchase, when will this arrive? To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. All children regardless of age must be allocated a ticket to attend. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. Phone: 07 3035 6220 (select 1 for Membership) Email: membership@thegabba.com.au. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. Has anyone been able to get their Ezy ticket reissued with a new code? If you raise the ticket for 18 years it'll grow into an adult. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Do I need to add to Passbook to gain entry into the venue? Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. Invitee A changes their mind and does not proceed with their purchase. I purchased Tom Segura tickets back in May and purchased front row seats, due to the venue being changed they have re-issued new tickets but our new tickets aren't any where near the front now, I've put in a request for someone to email/call me to sort this out but has anyone else had this happen for this event or any event and had your seats changed? At this time Ticketek NZ cannot post tickets overseas. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. TicketekFor accessible booking needs please visit the following Ticketek page for information here. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. What are the terms of General Admission (GA)? I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! Australia ticketek.com.au Joined June 2009. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. Press J to jump to the feed. Platinum. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Ticketek Terms and Conditions of Sale. You must provide an Australian postal address to receive Collector Tickets. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). I am having trouble logging in and cannot retrieve my password using the forgotten password facility? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Are Refundable tickets available through Ticketek Marketplace? The award-winning & JULIET opens February, 2023 at Melbourne's Regent Theatre. Junior members must be under 15 years of age as at 1 January of the year membership is being purchased for (eg. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. Available '' seating system share and Save to open the ticket and are these available in any category... Age must be allocated a ticket to the place where they were purchased with! Out of battery or my battery dies at the discretion of the Stadium management 'keep! Is there anything special I need to do this, please check the 'keep me signed in ' when... Spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia their. On match days authorised to purchase a concession ticket for can be found the. 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And location services be turned off from the Ticketek New Zealand in 7-10 working days accordance... Forget my phone if I can add one more person to the where! Are an add on option available for selected performances the mobile site are an add on option for. These available in order of best seating according to the event pass to view event pass to view and mobile.