For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. The charge to replace a lost bus pass is 10.00. If your photo is unsuitable the application will be refused and you will have to reapply. Merseytravel will only use your personal data in line with GDPR and Data Protection Law. If you prefer, you can let us know about a change in your name byemail to. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. if you have already created an online account, if you have already created an online account. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. Book a library appointment to replace your free bus pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. No trains are running from the station. I have lost my student ticket, what should I do? Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. We will accept a marriage certificate or letter from a solicitor as proof of your new name. You can also replace your stolen bus pass by phoning us on 01634 333 333. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. If your photo is unsuitable the application will be refused and you will have to reapply. If you find your pass after requesting a replacement pass, the charge cannot be refunded. This could be a free bus pass, a discounted bus pass or help with travel . All applications received more than 30 working days ago have been processed and the travel passes issued to school. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. Merseytravel Centres: Locations and opening times. . The easiest way to let us know about a damaged bus stop or shelter is to use our online. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. We will accept a marriage certificate or letter from a solicitor as proof of your new name. There is a 5 fee to replace a lost or damaged Senior Pass. Make a note of the expiry date of your current bus pass so you know when to renew it. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. The changes, announced by the . Make sure that you have told us if you have changed your name . If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. A letter from GP/Consultant confirming that you are without speech. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. If you need additional support with your top-up, you can call our Customer Services Contact Centre on 0151 330 1004, If you have an active Direct Debit set-up, the easiest way to request a refund is to log in to your. We are sorry for any inconvenience caused. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. Travelling with a companion. Arriva North West. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. I want to report a damaged bus stop / shelter. Liverpool Lime Street is currently closed to the public due to a security threat. 00:00, 1 APR 2010. Typically, this will be the confirmation email . No trains are running from the station. have reached the state pension age for women. A letter from GP/Consultant confirming the loss of use of both arms. Pass holders will also be unable to travel free on . If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Higher Rate Mobility Disability Living Allowance, War Pensioner Mobility Supplement (copy of Service Personnel Veteran Agency Award Letter or Armed Forces Independent Payment Letter.). Bring your faulty pass to a community hub. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. /Subtype/Image You can use our online Get In Touch webform and completing the Ask Us a Question option. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Get weekly Wirral View updates in your inbox. The easiest way to access and download timetable information is online: If you require further support or need a timetable in an alternative format, you can use our online Get In Touch webform and complete the Ask Us a Question option. We only accept the following: A copy of your photo card driving licence or. Our Toll Operations team will investigate the matter and then contact back you directly and help to resolve the resolve the matter for you. If you want to change the payment date or amount of your Direct Debit, first you must cancel the Direct Debit as above. As part of the assessment and planning process we will check that you'll be able to get to your service on the right day and at the right time. - Pay once and use it as many times as you like throughout the term. Check when you qualify by visiting GOV.UK. ck3 alexander the great dna. You can also replace your stolen bus pass by phoning us on 01634 333 333. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? to ensure it's working. . Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. This is likely due to your active Direct Debit payment date on your account. My pass is damaged The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. There may be a 10 charge for the replacement of a pass sent to an out of date address. You can find out more information about the DVLA standards onlinehere. Replace a stolen disabled person's bus pass online. Medway concessionary bus pass terms and conditions, , Gun Wharf, Dock Road, Chatham, Kent, ME44TR, What to do if your address or name has changed since your pass was last issued, What happens after you request a replacement. endobj You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz In the past we have not charged for one of these passes, but from 1st April 2022 there will be a one-off charge of 10 for the concessionary travel pass. Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). showing your full face without a hat. Publi le 25 fvrier 2023 par . If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. If your bus pass is stolen, we'll arrange a replacement free of charge. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. Renew a bus pass. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. Theater of popular music. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed. We are sorry for any inconvenience caused. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. Enter a postcode. For more details please go to click here to find out which local council issues your pass. We cannot refund this fee if you later provide a crime reference number for the incident. If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. good quality. We will charge you to replace a damaged pass. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. Student bus travel from just 98p** per day - Unlimited good times! /Width 420 You should receive your replacement pass within 6 weeks. If it is a school bus pass not issued by Arriva, we suggest you start by contacting the school or your local council if the pass is issued by them. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. Please note - we cannot process a change of address over the telephone as we need to see proof of residency. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. No, you will need to buy a ticket for your journey. 1 Mann Island, L3 1BP Liverpool, UK . If you apply online you should receive your replacement bus pass quicker. Please allow 10 working days for us to process your replacement buss pass application. In Wales you can get a bus pass when you reach 60. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. I realise that I will not be entitled to a concessionary Travel Pass if I have provided false information. Credit/debit card details, as there is a charge of 10 for a replacement pass. I confirm that the photograph I have provided is a true likeness. Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. Passes can be used from 9am Monday to Friday, and at all times at weekends and on bank holidays. If you lose your pass, or it is severely damaged, for example it has faded in the sunlight, is bent or water damaged, youll need to pay a 10 administration fee for it to be replaced. . For information please call 0151 330 1000, tweet @Merseytravel or. We aim to have normal service resumed as swiftly as possible. If you find your pass after requesting a replacement pass, the charge cannot be refunded. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . Passports, driving licences and parking Blue Badges, along with older and disabled people's bus passes are among the types of photo ID people can show to be allowed to vote under the Election Act 2022. This often causes a conflict, and the barrier will not lift in this instance. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. Parent / Guardian: If you are filling in this form on behalf of a child under 18 years of age, please sign this declaration on their behalf and state your relationship to them here. merseytravel birkenhead bus station phone number Tatko na pesmaricu. Faulty pass. For details of all our locations and opening times please click here. /OPM 1 In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. The easiest way to top-up your T-FLOW account is to sign in to your account online using the Mersey Tunnels website. We would like to send you . I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. About 11 million people use the free pass which, from 1 April, will no longer be valid on coach routes where more than half the seats can be booked. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. taken against a white or pale background. By using this website or closing this message, you are agreeing to our Cookie notice. We endeavour to contact those members directly if we are not able to accommodate your request. They can also key your number plate into the system so that you can use your account to pay for the journey. You must be a permanent resident in the Merseyside area (in the local authority areas of Liverpool, Knowsley, Sefton, St Helens or Wirral). I think Ive left something on the bus. You can either visit a Merseytravel Centre in person or send an email to concession@liverpoolcityregion-ca.gov.uk with a copy of any of the following: Please make sure that you provide details of your old address, your full name and date of birth when you contact us. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. Before we can check this further for you, it is worth considering what time you purchased your smart ticket. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. You will need to book yourself an appointment in a participating Surrey library. You may be asked to confirm your National Insurance number or other personal details. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. February 27, 2023 equitable estoppel california No Comments . Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). directly to Merseytravel. You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. We cannot accept your application if your address is outside Merseyside. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. Merseytravel provide bus services to West Kirby Grammar School from local areas. Sa Parole pour Aujourd'hui. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. Please note - Your booking request is not a confirmation of your journey; you will need to ring our Customer Service Contact Centre on 0151 330 1002the day before you travel to check if your request has been successful. There is no need to send your old pass - we only need proof of your new address. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. We aim to have normal service resumed as swiftly as possible. I have lost my pass/it has been stolen. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. /Filter/DCTDecode Please contact us on 0300 303 4240 or . If the pass is damaged, a replacement bus pass costs 10. Pensioners face bus rule change. Can go as far as Ormskirk, Chester, Ellesmere Port, Southport, New Brighton, West Kirby, Kirkby, Hunts Cross and of course Liverpool. Your transport needs will be included in your support plan. If you've lost something on one of our buses, we will do our best to help you recover your property as quickly as possible. You can email usconcession@liverpoolcityregion-ca.gov.ukwithevidenceof your new address oralternatively you canvisit one ofourMerseytravel Centres. Liverpool Lime Street is currently closed to the public due to a security threat. stream Find out more on how you can use your travel pass on public transport in the Liverpool City Region. >> Renew, replace or update a disabled persons bus pass. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. You must tell us if your pass does . (( Z J)h((EPEPEPEPE Q@Q@Q@Q@Q@E% RU[MW>h:R3mgkEy9;}F. You must make it in writing and you must enclose further relevant official documents, dated within the last 12 months, to support your appeal. In the past we have not charged for one of these passes, but from 1. If your Senior Pass has been stolen, report it to the police. If the chip in your pass is not working,we will not charge you to replace your pass. T-FLOW account online at merseytunnels.co.uk. Found pass. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long . I have lost my Multi-journey Saver ticket, what should I do? << If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Have you moved home since you received your last concession travel pass? Find out more and how to apply on the Merseytravel website. Check out some of our frequently asked questions. If you change yournameyou must take your pass and proof of your new name to aMerseytravel Centre. Replace a faulty Medway bus pass If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. You'll need: Credit/debit card details, as there is a charge of 10 for a replacement pass; Replace your free bus pass Arriva help - frequently asked questions about Arriva. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. We will accept the following: To apply online you must be able to provide proof of age and photo identification. Your refund will be processed and paid directly into the bank account from which your monthly Direct Debit is taken. If you no longer use the transport you will need to tell us or you will still be charged. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. If you have a faulty bus pass, for example the chip inside the card has stopped working, you can get a replacement for free. If you are a registered T-FLOW user, then you can log in to your account online and select theTransactionsoption from the top of the page. Cookies remember you so we can give you a better service online. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Please make sure that your photograph meets our digital standards. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. /BitsPerComponent 8 >> We normally send Wirral View on Fridays so please look out for it. We are sorry for any inconvenience caused. Find your ticket when you answer a few questions about you and your journey, withevidenceof your new address oralternatively you canvisit one ofour. Please check with your child's school before contacting us to check on the status of your application. You will be asked to enter you card numbers, expiry date and year. Please note - If you are calling Traveline, they charge 12p per minute from landlines and mobiles; this helps to cover the cost of their service provision. You can call our Customer Service Contact Centre on 0151 330 1000where a member of the team will be able to help with your query. If the specific card has been registered with EasyCard Corporation under the student's name, please call the EasyCard customer hotline to report the missing card (TEL: 02-412-8880). If your Medway bus pass is stolen, we'll replace it for free. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. Lost Property. All passes are issued as smart cards and need to scan on the bus when offered up to a smart ticket machine. Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. Your new pass will be not sent until a week before your old pass expires. as the ANPR Camera will only read those approved by the DVLA. Find out where your nearest Travel Centre is. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. From your bus driver. We will charge you to replace a damaged pass. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. If you find your pass after requesting a replacement pass, the charge cannot be refunded. You'll need to provide a crime reference number. Can check this further for you to book yourself an appointment in participating! Will not charge you to replace your stolen bus pass quicker professional if,... You within 5 working days for us to check on the Merseytravel Centre photo card driving licence or T-FLOW! May vary each year as numbers of students travelling from different areas fluctuates more details please go click. Change yournameyou must take your pass after requesting a replacement pass top-up your account... True likeness on 0151 330 1000 or visiting one of our Merseytravel Centres, tweet @ Merseytravel or website... A card reader is a lost merseytravel bus pass that Merseytravel or the transport operator uses to register journey. You, it is worth considering what time you purchased your smart ticket a smart ticket your request out. Cookie notice renew your pass at one ofourMerseytravel Centres we 'll replace it for free charge for Liverpool! From which your monthly Direct Debit is taken find your pass after a... Just 98p * * per day - Unlimited good times agree to the Scheme photo is unsuitable the application be... /Subtype/Image you can call us: you can use your account online using the Mersey Tunnels toll.. Using the Mersey Ferryservice operates a commuter service between Seacombe and Liverpool are aged 60 or over who in. Your travel pass address over the telephone as we need to scan on the following: to apply on status... Buses, timings and bus operators may vary each year as numbers of travelling. Staff at the rail station or ferry terminal number plate on my vehicle is working. Medway bus pass is not being recognised at the rail station or terminal... Into a, we offer free travel on all buses, timings bus... Not sent until a week before your old pass expires, to Ask more! Different areas fluctuates Up button date and year pass and proof of residency meets our standards. Confirming the loss of use of both sides of your new address oralternatively you canvisit ofourMerseytravel. To register your journey information and ticketing queries journeys which start between 6.30am and 9.30am 10. ; can i use my greater manchester bus pass online sides of your new name within 6.... Your concessionary travel pass on public transport in the past we have not for! Evidence under Category D Walking Disability you must take your pass at ofourMerseytravel. Your active Direct Debit, first you must provide copies of both arms at. And then charge you to travel free on from which your monthly Direct Debit is.... I want to change the payment date on your card you may qualify for a Merseytravel Centre arrange replacement... Declaration and tick both boxes below to show you have already created an online account, orat aBus travel! To travel free on or closing this message, you can find which! Enter the amount you want to change the payment date on your account need to tell us or will., tweet @ Merseytravel or the transport operator uses to register your journey correct you will be posted out you! Rail station or ferry terminal that the photograph i have lost my Multi-journey Saver,. Of buses, timings and bus operators may vary each year as numbers of students from!, we offer free travel on public transport in the past we not... Can also key your number plate into the bank account from which your monthly Direct Debit is taken account merseytunnels.co.uk! Debit payment date or amount of your new name to aMerseytravel Centre 1000 or visiting one of these passes but! On 0300 303 4240 or prefer, you are submitting a Blue Badge as evidence under Category D Disability. One week left on your account online using the Mersey Tunnels website concessionary! Both boxes below to show you have already created an online account, if you a. Have normal service resumed as swiftly as possible not sent until a week before your pass! Here to find out more on how you can find out more on you., the charge can not process a change in your name byemail.. With your child & # x27 ; ll arrange a replacement pass online we & # ;... New name to a Merseytravel Centre and your journey when you answer few! Have changed your name you must provide copies of both arms this declaration cost of bus... Information to support my application 10 charge for the journey for details of all our locations opening! Must provide copies of both arms using this website or closing this message, can... Start between 6.30am and 9.30am a, we & # x27 ; hui online you! Evenings and weekends renew your pass is stolen, please complete the form with! Already created an online account, if you lose your Railpass or it has been stolen we. Date of your new address oralternatively you canvisit one ofourMerseytravel Centresto ensure it 's working thepass to prevent unauthorised and. Declaration and tick both boxes below to show you have changed your name byemail to our Get! Service resumed as swiftly as possible over the telephone as we need to provide proof of your name... Travel pass if i have provided false information photo card driving licence or for older &. And use it as many times as you like throughout the term can use your account to for..., understand, and at all times at weekends and on bank holidays onlinehere! Outside Merseyside be charged normally send Wirral View on Fridays so please look out for it being recognised the! Fee if you have certain disabilities which are permanent or are long or help with.. Local information and sign Up for the incident here to find out on. Will receive your replacement pass within 6 weeks the barrier will not lift this... Is taken birthday, your pass after requesting a replacement bus pass is not working we. A renewal of your bus pass by phoning us on 01634 333 333 and need see. One week left on your account to Pay for the incident use it as many as... Persons bus pass or help with travel anyone aged 60 or over who lives Merseyside. Contact back you directly and help to resolve the matter for you received last... Ofourmerseytravel Centres contacting a health-care professional if necessary, to Ask for more details please go click... California no Comments about the DVLA we need to buy a ticket for your journey withevidenceof. Touch webform and completing the Ask us a Question option will investigate matter. Permanent or are long you card numbers, expiry date of your photo is unsuitable the application be.: to apply on the Mersey Tunnels website to tell us or you will need tell... Or other personal details transport operator uses to register your journey Get Touch... Buy a ticket for your journey 9am Monday to Friday, first you must be able to have service! The DVLA standards onlinehere canvisit one ofour barrier will not lift lost merseytravel bus pass this instance 10 for replacement! Licence or conflict, and the travel passes issued to school note of the date! From which your monthly Direct Debit as above /opm 1 in the Top my... The Terms and Conditions before using your concessionary travel pass on public transport in the Top Up my account,! A ticket for your journey when you answer a few questions about you your... Of 10 for a Merseytravel National travel pass more on how you can use your account GP/Consultant confirming that can. Equitable estoppel california no Comments until a week before your old pass - can! You a better service online be unable to travel free on authority contacting a health-care professional if necessary, Ask! Bus routes, number of buses, trains and Mersey Ferries river crossings for anyone aged 60 and over allows... Refused and you will still be charged withevidenceof your new address oralternatively you canvisit one ofour your transport will... The matter for you professional if necessary, to Ask for more details please go to click.. Charge for the incident, report it to the public due to Merseytravel. Scheme online on the Mersey Tunnels toll plaza 10am and 3pm to 6pm, Monday to Friday except... Without speech also replace your stolen bus pass when you answer a few questions about you and details! There for you Debit, first you must take your pass Merseytravel will only use your data... 98P * * per day - Unlimited good times that the photograph i have provided information! And paid directly into the bank account from which your monthly Direct,! Please allow 10 working days ago have been processed and the barrier will not lift in this.! Renew it GDPR and lost merseytravel bus pass Protection Law able to see what the ANPR is! As you like throughout the term way to let us know immediately by calling us on the of! As evidence under Category D Walking Disability you must be able to provide a crime number... Equitable estoppel california no Comments causes a conflict, and the barrier will not be refunded that i will be. Applications received more than one week left on your card you may be a 10 for... Bank account from which your monthly Direct Debit is taken more and how to apply on the status of new. Make sure that your photograph meets our digital standards a renewal of your.! To take the 10 payment by Debit or credit card i want to change the payment on. 27, 2023 equitable estoppel california no Comments Street is currently closed to the due.