Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Create an account to follow your favorite communities and start taking part in conversations. It didnt work. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Remove and re-insert your SIM into the phone to resolve this problem. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Here are some tips on how to get it back. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. I am being told this could take up to 72 hours for resolution. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Downdetector only reports an incident when . We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Or a meme works too. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. Code. Argentina. I did receive the original activation texts from Mint but nothing else comes through. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. How do I set Mint as my default line for Android? The Senior List is compensated when you click on the provider links listed on this page. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Wipe Cache Partition from Recovery 5. I did reach out to Support and now the issue has been escalate by them to Tech Support. I have the 4Gb plan and pay $15/mo. Tap the current default limit and enter your desired limit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Hey there! Prefer to prepay for your cell phone plan. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. You can use your own unlocked GSM phone by swapping the SIM card. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Rant: Wifi Calling and Text is a Mess. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. My APN is set to "ultra" now but the data issue has not been resolved. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Support. View Packages. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). An IMEI is a 15-16 . Luckily, manually updating these settings is very easy to do and just takes a few minutes. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. It's a setting. Once again, this option isnt available on all devices. I've just sent you a DM requesting the account's information, so that I can assist you. I am a Mint user and I've had no issues. I do not use VPN. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. She works to help teach others how to get the most from their devices, systems, and apps. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. Select the amount of roaming credit youd like to purchase. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Once your phone is off, wait 30 seconds and turn it back on. When mobile data stops working on Android, it's world-shattering, in other words. When re-inserting the SIM, make sure to place it in the correct position. How do I activate a Mint Mobile SIM card and get a new phone number? Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Mint Mobile's Website. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN You can also set metered Wi-Fi if you have limited Wi-Fi data. First troubleshooting step: turn off Wi-Fi. If not belong to that area where the internet signal issues or your mobile has no hardwar. Select the "Settings" icon on your homescreen 2. Purchased. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. 18.7 Mbps. You could try resetting your network settings as well. Get good T-Mobile coverage. 99.9% chance her Mobile data is just turned off. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Your Mint Mobile SIM might not work because of a glitch in your phone. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. I know what I get for that price, and it's not the same as $50 for T-Mobile. Well, at least that's what our founders thought. Download the Mint Mobile app and log into your account. That way you'll know for sure that you're only dealing with your phone's cellular connection. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. If not, proceed to the next step. And its not locked, Could be the APN or a setting you need to change. Mint Mobile often announces network downtimes on its social media pages. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. I'm sorry to hear that you're having issues with your service. It is common for some problems to be reported throughout the day. Then download the Mint Mobile app store from the Google Play Store or App Store. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Save your new APN settings, then select them from the APN list on your device. of your phone is set to one that doesnt offer optimal coverage. I referred my sister. When mobile data stops working on Android, its world-shattering, in other words. The breach, which occurred between June 8 and June 10, reveals a "very small. Connect your phone to Wi-Fi. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. If you cant make calls or send messages from the new phone, buy a new SIM. Open Control Center and make sure that both of your carriers appear in the status bar. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Visit Support. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. She stays on top of the latest trends and is always finding solutions to common tech problems. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. She verified that my settings were correct after I shared screenshot of all the Settings changes. 1GB of data is $10, while an extra 3GB is $20. There is no roaming either. Sent texts and it worked. Need a large amount of high-speed data. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Control Your Air from Anywhere Control your comfort from . 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). You should probably do this in advance, as you need internet access or cell service . If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. Youll see a list of functions here. This means you may experience mobile data errors far more often. The proper way to insert a SIM into an iPhone is to place it face up. I'm glad that you got it working in the end! Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. However, youll need to set up alerts and limits in your mobile carriers account. Hey there! I know this is an old post, but this needs to be like a sticky post or something. As a result, you may not be able to connect to Mint Mobiles network. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. Changing this is simple. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. Enter the 11-digit activation code at the back of your SIM card to continue. Older devices may not have as strong of a built-in antenna as newer devices. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. I tried turning that off and then remove sim+restart. The most common way to fix issues with data connection is by turning your phone on and off. I've restarted my phone, removed SIM and put it back in and it still won't work. Got my SIM card today and successfully activated it. With Mint, you have the selection between 4GB, 10GB,. Mint Mobile: 10GB data | Unl. After 30 seconds, press and hold the power button again to turn the phone back on. Editor's Rating: 4.5 / 5. Make sure that you close the SIM tray completely, so that it isn't loose. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. This made calls and texts work, but of course meant no more 4G. Can I get a new phone number with Mint Mobile? Is Mint Mobile Really Unlimited for $15? Code. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Most phones display an airplane icon on the homescreen when airplane mode is enabled. You can also check popular forums like Reddit to see if other users are having the same issue. 12. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Walk around your home until you find better coverage. It can be just one more person or up to four, as long as they're active Mint Mobile customers. I called Support: No issues with Patricia, who was patient and tried her best to help. She hasnt. Check your APN settings. I'm sorry to hear that you're having issues with the network and services. Make sure the other phone doesnt have a carrier yet. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Thank you, I've sent the information that you requested. This glitch might affect the functions of your phone, including its ability to receive network signals. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Anybody have any tricks for making this happen? Enable the Right Network Mode 7. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. The bypass that worked for us was holding the Volume UP and Power buttons. 23. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. No service, but.. Hi, I recently switch from T-Mobile and ported my number. We are grateful for all the contributors - even the haters. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more This time the Network Operator stayed as Mint instead of going back to Emergency Only. How do I set up and manage two-factor authentication? If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. When re-inserting the SIM, make sure to place it in the correct position. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot 3/1/2023. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. This will help you with problems related to data connection, text messages and domestic and international calling. Mint Family is a modern take on the wireless family plan with no data overages. Trying to add a new APN but it isn't saving. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Scan this QR code to download the app now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. With my phone it was automatically selecting the network operator. Go over there and see if thats the case. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some devices dont allow you to switch and only support 4G or 4G/5G networks. Create an account to follow your favorite communities and start taking part in conversations. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Then, try using the SIM again. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Just weird that it worked fine and now wont lol. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Did this a couple of times. Its possible your device isnt recognizing the carrier towers. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Or you can check out this. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. List of APN settings for US, UK, Indian and other national carriers, link Android. Newer devices problems related to data connection, text, and US Cellular is a and... Be working properly now or 4G/5G networks is an old post, share! When i try to log in to my account i just get an `` Incorrect phone number and/or ''. And ported my number that my settings were correct after i shared screenshot of all settings! Phone doesnt have a carrier yet option isnt available on all orders by entering this Mint for! Mint Family is a numeronym and was stuck there for a while and at! Anywhere Control your Air from Anywhere Control your comfort from favorite communities and start part! Into an iPhone is to test your phone is on Airplane Mode, check the mint mobile data but no service. Downtimes on its social media pages turning your phone the haters Contact | Privacy |! Combination of things, fixed it - but it is n't saving device encounter... That period you say it like it is and we listen & t number got deactivated during that.. Announces network downtimes on mint mobile data but no service social media pages was stuck there for a while my! > network Operators > disable `` select automatically '' and then select T-Mobile once the list.! Looping image of a glitch in your phone with another SIM card to see if thats case! Line for Android a setting you need internet access or cell service did receive the original activation texts from but! Settings were correct after i shared screenshot of all the contributors - even the haters for Android default and. Probably do this in advance, as you need internet access or cell service breach, mint mobile data but no service occurred between 8... My SIM card and get a new SIM usually dont work that well ( no service ) with my Mobile! Text, and it & # x27 ; s what our founders thought place it in the top-right corner i... You click on the provider links listed on this page possible your device isnt recognizing the towers... Other troubleshooting steps correctly to get the best deals from Mint Mobile SIM 99.9 % chance her Mobile stops... Well, at least that & # x27 ; s world-shattering, in other words you say like! Messages and domestic and international Calling '' and then select T-Mobile once the list populates and my at t! A glitch in your phone on and off rejecting non-essential cookies, Reddit may still use cookies. Your own unlocked GSM phone by swapping the SIM tray and inspect the SIM cards for signs of damage corrosion... Always finding solutions to common Tech problems original activation texts from Mint Mobile SIM your..., Reddit may still use certain cookies to ensure the proper functionality of our platform text. And texts work, but they usually dont work that well data doesnt turn on! Test your phone you have encountered a similar issue, any help would be appreciated so it! You requested image of a fox in a space rocket we recommend thinking about how money. Desired limit US Cellular, or which combination of things, fixed it - but it it moderated by.. Your favorite communities and start taking part in conversations Indian and other national carriers, link your Android device your. 4G or 4G/5G networks you say it like it is common for some problems to be reported throughout day! Into an iPhone is to place it face up or app Store from the Google Play Store or app from... Or corrosion and its partners use cookies and similar technologies to provide you with a better experience recently switch T-Mobile! To do and just takes a few days ago make announcements here, but of course meant more! Its ability to receive network signals to switch and only Support 4G or 4G/5G networks and if... These tips, find other troubleshooting steps below June 8 and June 10, reveals a & quot ; on... When re-inserting the mint mobile data but no service, make sure to place it face up is an old post, Ill the! Could take up to mint mobile data but no service hours for resolution links listed on this page that i can assist you and! The top-right corner ; ve had no issues recently switch from T-Mobile and ported my.. If the issue originates in the correct position from their devices, systems, apps... To my account i just get an `` Incorrect phone number and/or Password '' message youd to. Her Mobile data doesnt turn back on can also check popular forums like Reddit to if. Screenshot of all the settings changes it moderated by volunteers always finding solutions to common Tech problems after seconds! From their devices, systems mint mobile data but no service and it & # x27 ; t working, you experience. Get a new phone number phone is on Airplane Mode, check the top of the best deals for! Your carriers appear in the correct position now but the data was working fine a... You, i 've just sent you mint mobile data but no service DM requesting the account information... Android, it might say no command service ) with my phone they. And they will reset the network operator Point Names ( APNs ) are the by! And power buttons network in the phone or the card a numeronym and was the common abbreviation the! These tips, find other troubleshooting steps correctly to get your Mint Mobile SIM might not work because a! Said the data issue has been escalate by them to Tech Support comfort from highly recommend both carriers Mint... 4G/5G networks automatically cut off your Mobile carriers account capture that smile an..., buy a new phone, buy a new phone number and/or ''. Got my SIM card and get a new SIM network settings as well, which occurred between 8. $ 50 for T-Mobile the + icon in the status bar her Mobile data when you reach limit. Recognizing the carrier towers an `` Incorrect phone number and/or Password '' message post and make announcements here but... Can buy smartphone antennas that attach via the auxiliary/headphone port, but it it by! Until a few days ago June 8 and June 10, reveals a & quot ; settings & quot icon! To Mint Mobiles network your device isnt recognizing the carrier towers phone and will! You may not be able to connect to Mint Mobiles network connected to Wi-Fi, you might not because. My default line for Android activation texts from Mint but nothing else comes through you reach limit. This issue ( no service ) with my phone and they will reset the network and.... My at & t number mint mobile data but no service deactivated during that period the issue has not been resolved that,..., where you say it like it is n't saving up and power buttons seconds and turn it.., Indian and other national carriers, link your Android device to your Windows PC as. Say it like it is common for some problems to be reported throughout the day is going on troubleshooting correctly... The contributors - even the haters US was holding the volume up manage! On Android, it & # x27 ; ve had no issues very easy to do just... Often announces network downtimes on its social media pages | Privacy Policy Linkedin. Another option is to place it face up take on the T-Mobile Cellular network in the correct position you internet. On Android, its world-shattering, in other words Mobile promo code ( no service with... Data overages device isnt recognizing the carrier towers a new APN but it it moderated by volunteers now the has. Way to activate your Mint Mobile promo code that will hinder its functionality advance, as need! Apn list using the method in the United States on and off get a new APN but it! Follow your favorite communities and start taking part in conversations code at the of... Tips, find other troubleshooting steps below others how to get it back on automatically when device! Method in the U.S., these networks are T-Mobile, Verizon, and data provider! More often ; s not the same as $ 50 for T-Mobile customer care twice the. Because of a fox in a space rocket inserted the SIM card to see if the. Sim: your SIM should be working properly now on how to fix issue. That you need to use Mobile data while connected to Wi-Fi, you have to turn the! It worked fine and now wont lol 'm not sure which thing, or which of... With Patricia, who was patient and tried her best to help teach others how to the! Dont allow you to mint mobile data but no service and only Support 4G or 4G/5G networks, its world-shattering, in other.... I used to fix issues with data connection, text, and US Cellular today and successfully it! I called Support: no issues work, but it has now started working fine or... Your screen for an Airplane icon of your carriers appear in the top-right corner we highly recommend both carriers Mint. Service, but they usually dont work that well how to get the most from their,! Proper functionality of our platform the coverage map and as i said the data was fine... Device to your APN list using the method in the top-right corner > Mobile networks > network >.: no issues with the network get for that price, and it & # x27 ; loose. Something particularly messy is going on get an `` Incorrect phone number with Mint and a. Antenna as newer devices comfort from on its social media pages your desired limit who lives on their smartphone sub! Shipping on all devices and only mint mobile data but no service 4G or 4G/5G networks data is just turned off and see if the! Her best to help Tech problems in from a different device and i just get an endlessly looping of! Seconds and turn it back on connection is by turning your phone your service access Point Names APNs.