Atol protection means that you're guaranteed a refund if a company goes into administration and an alternative route home will be found for you. But travel restrictions are likely to ease slowly and easyJet will have to be flexible, the CEO said. A: I wouldnt dream of buying flights at those prices for next Easter! EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. Type easyJet into the search bar and look what comes up: first, the company website, then the people also ask category. And pay everyone 350 in cash compensation on top of that. Mentioned it to a friend and she said they may They can also apply for compensation in line with regulations. If you booked through another company that isn't protected and paid with a credit card you may be able to claim through your provider under the section 75 of the Consumer Credit Act. The first question: Is easyJet bust?. EasyJet will have access to 3.3bn of cash but no one knows what the long term future holds. Factors such as air traffic control restrictions, runway works and airport handling delays have also contributed to this decision. Measures under consideration include disinfecting aircraft and steps to ensure social distancing on planes. Airlines expect smooth half-term getaways from England after summer disruption. Certainly, easyJet will be doing everything it possibly can to avoid on-the-day cancellations. Easyjet insisted it had a continuous and open dialogue with its unions and crew, and confirmed it would be responding to Unites letter directly. A: Im not surprised youre becoming anxious. Do you have a story for The Sun Online Money team? WebDon't Miss an Extra 200 off on your Summer 23 easyJet holiday! I had an email a few weeks ago, cancelling my return flight & was given the option to return with Iberia (not ideal as not a direct flight but at least its a flight). Now installed as chairman, Stroll has to keep the company on the road, which wont be easy. In the last Staff are planning to strike every two weeks on the dates of July 1-3, July 15-17 and July 29-31. has heard from passengers who complain the airline is disregarding their consumer rights, as well as not communicating effectively to those stuck abroad and don't know when they might be able to get home. Type easyJet into the search bar and look what comes up: first, the company website, then the people also ask category. "Queued through bag drop for an hour to find out flight was cancelled. The aviation industry shed thousands of jobs during the pandemic and airports and airlines have been racing to recruit staff for months, as they plan for a bumper summer. Copyright 2022 Centaur Media plc and / or its subsidiaries and licensors. Please, The subscription details associated with this account need to be updated. As the rules stand at the moment we require a covid test 1 day before departure. Shells statement is an all company affair, so does not exclude problematic interests such as BPs stake in Rosneft. What happens in that situation if the outbound flight is cancelled? One woman, Tracey, tragically had to watch her father's funeral online in a hotel when her flight was cancelled minutes before departure. Passport office have had three of our passports for over seven weeks. Find out how to sign up to our comments so you can have your say by clicking here, Join thought-provoking conversations, follow other Independent readers and see their replies. According to the website, the maximum you can claim back is 505. They arent part of the same booking as it isnt possible here in Northern Ireland to book as a single trip. The advice comes as Rory Boland, editor of Which? Because our luggage was already in the aircraft had to wait, [no] hotel rooms available, no flights. You can complain on Easyjet's website, and TUI's website also has a page. Nonetheless, even the strongest airlines have been battered EasyJet had to raise more than 5.5bn in refinancing, which involved tapping investors for more money and increasing its debt, after being grounded for 11-weeks during the UKs first Covid lockdown in 2020. Some took to social media to voice their thoughts on the airline's latest move. A: Considering it is effectively a brand-new airline, British Airways Gatwick Airport short-haul operation (BA EuroFlyer) is performing pretty well, with just a handful of cancellations. A: Ouch. From its eye-popping bright orange hue to bombastic ads targeting British Airways, EasyJet entered the travel market not with a Making these cancellations is not something we take lightly but whats worse is to cancel our customers plans on the day that they are ready to fly," Bellew said. All quotes delayed a minimum of 15 minutes. Also, sometimes I book outbound with one airline and back with another. Have your Rather, the cancellations hope to ensure reliable services over the busy period. Shell has also set a few interim targets for example, reducing the carbon intensity of products it sells to customers by 30% by 2035, versus 20% previously. It's important to check your rights before flying - as some instances will not be covered by the airline. According to Loganair's fair policy, it will issue a refund if it cancelled a flight, so if your flight was cancelled due to the storm look out for an email or text from the airline. And how much will be redirected towards greener fuels such as hydrogen and biomass? Please can you share what are our rights. Q: Im a UK citizen. 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Instead, it has been forced to make dozens of on-the-day cancellations. EasyJet is to offer new and existing cabin crew a 1,000 bonus at the end of the summer holiday season, as airlines battle to retain and recruit staff. Why is Wizz Air suspending flights to this Eastern European country? The short-term looks horrible. A: I was so sorry to see that Britains biggest budget airline cancelled this flight at the weekend because getting people from Northern Ireland to this Greek island is always going to be very difficult if a direct flight is cancelled. There was no offer to help him make other arrangements. Will there be more cancellations? In your position, I think, given the nature of your trip and the potential downside, booking additional flights for earlier on Sunday (either from Belfast or Dublin) could be rational. Q: Off to California end of July. If it gets cancelled, then fortunately you can rebook from Heathrow on British Airways or Swiss, at easyJets expense with BA itself cancelling many flights from Heathrow, Swiss is probably a safe. More info. Or possibly the following day. When an airline cancels a flight, it is obliged to provide the options of a refund or an alternative flight in your fathers case, back to Birmingham, which would probably involve a connection in Frankfurt, or taking a train to Munich and flying from there. WebAnswer 31 of 216: Has anyone had a refund yet from easy jet I have had a email to say they have cancelled the flight but only have offered a change of flight cannot call them as they are isolating anyone else got the same problem Two 'magic' ways you might an upgrade on your next flight, Pensioner "stranded on plane" will "never fly via Manchester Airport", 'Shambles!' Disruption can very easily build during the day, leading to the risk that the crew on final sectors can go out of hours. If the easyJet strikes go ahead, there will be a series of three day walkouts from the start of July. When asked, by Travel Weekly, if he has any idea which other airlines are vulnerable, Mr Lundgren replied: Yes, but Im not going to tell you.. In other words, come back later in the year to discover the stuff that really matters. A: My understanding is that Tui has told everyone affected by its mass cancellations between now and the end of June that their holiday is off. Q: Should I drive to the south of France instead of flying? To inquire about a licence to reproduce material, visit our Syndication site. It looks like you're new here. WebOn 2021-12-17 11:04, EasyJet released the May 2022 flight schedule from Birmingham to Palma de Mallorca. He just improved his terms, as he was entitled to do, getting a bigger stake for a slightly smaller 171m investment. However, getting new aviation staff trained and through security clearance can take months. EasyJet founder Stelios Haji-Ioannou has warned that the carrier could go bust in August if fails to cancel a major order of over 100 Airbus jets. 28/02/2023. This level of disruption and deterioration of the operation cannot continue," the email reads. This is because the second flight isn't leaving from the EU. The airline said the payments would acknowledge crews' contributions to what it expects to be a busy summer, with travel at near pre-Covid levels. A: Lucky you great city. It's not clear how much money you will be entitled to, but if it's the same as flights leaving Europe then you can claim up to 250 (229) for short-haul flights and 400 (367) for mid-haul flights and 600 (530) for long-haul flights. Through various funding initiatives, easyJet expects to generate total additional liquidity of about 1.85 billion to 1.95 billion pounds, leading to a notional cash balance of about 3.3 billion pounds. "Customers have been informed and provided with the option to rebook their flight or receive a refund and can apply for compensation in line with regulations.". The industry is split on how quickly the sector can recover. Start your Independent Premium subscription today. The spokesperson said consumer responsibilities were taken seriously and if a flight is cancelled customers are notified directly with their options to rebook flights or receive a refund along with information on how to arrange this via the app or online. EasyJets approach was criticised by Unite, who said: "We are concerned how much the company are currently spending on issuing EU261 claims due to the large number of cancellations. Reporting by Sarah Young; Editing by Kate Holton and David Goodman. I want reimbursement for expenses for hotel, taxis and flight! Their statement last week said: "We have taken the decision to make advance cancellations of around 24 Gatwick flights per day between 28 May and 6 June. Any advice? Registered in England No. Xeim Limited, Registered in England and Wales with number 05243851 Easyjet have cancelled our flight slot 2 weeks in a row so we are worried it will be cancelled this week however Easyjet wont say anything. A: Just! Extra borrowing, including 600m via the Bank of England-backed commercial paper scheme, means easyJet will soon have access to about 3.3bn of cash, enough to survive nine months of grounded planes, a scenario it calculates would cost a hefty 3bn. EasyJet crew know it is up to them to decide if they are fit or unfit to operate, the airline claimed. Getting conflicting advice and entry requirement site doesnt state which. Now's the time to land the best seats and lock in your next EasyJet is relaunching its packaging holidays brand with a multi-million pound campaign that promises to disrupt the industry. Hope they go bust. Q: We are currently in Majorca on a Tui package holiday and due to return home on Saturday flying to Doncaster. i read that the earliest flights are those most at risk and that people keep losing luggage too. British Airways and easyJet confident of fulfilling schedule in busiest weekend We would expect you, our Chief Operating Officer, to be taking control of this situation.". Next, if you miss your holiday and its the responsibility of the authorities, you can claim compensation. Yet the talk about pivots and pathways two of the vaguest terms in the book of management-speak will provoke scepticism. That may change, but not before your trip next month. Thanks. 100. I would have thought there were going to be more failures than mergers and takeovers this year, he said. Due to fly to Kos 1 June and returning 11 June. We will clearly look to have the middle seat empty as we start, Lundgren said. Im becoming increasingly anxious, what more can I do? EasyJet is to offer new and existing cabin crew a 1,000 bonus at the end of the summer holiday season, as airlines battle to retain and recruit staff. Q: Im due to fly with BA from Gatwick to Lanzarote on Thursday. At the crash site of 'no hope' - BBC reporter in Greece. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. Only going until 6th, so if flight is cancelled or even delayed by much it will ruin it. Please send anything you can to s@hols.tv suggesting otherwise and I will investigate. The union also asked for a more informative, accurate and friendly announcement style for service updates, in the hope that such a style would prevent customers from becoming angryat crew. In a letter to easyJets leadership team, Unite - which represents 60,000 aviation workers - demanded to know why the carrier was being forced to cancel dozens of flights per day and hadnt proactively reduced its schedule in advance. When coronavirus struck, he didnt walk away from his consortiums investment. In a sign that easyJet may be reviewing its strategy for summer 2022, the airline announced on Sunday that it would be cancelling 40 flights a day for the rest of June. Suppose the first leg is cancelled and you choose to cancel the whole trip. Only then can you assess whether this is a reasonable excuse. In your position I would not worry one bit about my flight going ahead. Though the news upended thousands of holiday plans, it has helped the airline to limit the extent and effect of any on-the-day cancellations. Should I book a single or return flight with the different airline? Flying is implausibly safe, driving through France is sadly a risk field experience. How likely are we to be able to fly? The Communist era architecture is boggling, and whats left of the old town is just lovely. The airline, however, has faced calls from its founder and biggest shareholder, Stelios Haji-Ioannou, to terminate its 4.5 billion pound order with Airbus AIR.PA for 107 new jets. In May 2020, easyJet revealed it would cut its workforce by 30 per cent, compared with Ryanairs 15 per cent and Wizz Airs planned staff reduction of 19 per cent. The reason? Its progress, but its slow. The authorities lifted the ban on Brits only in November 2021, just as the lowest of seasons began. So if you were flying from London to Sydney with a stop off in Dubai, and the second flight was delayed or you're stopped from boarding, you couldn't claim any money back. As of now I have received no messages regarding any change/cancellation. You may also be able to get some money back if your flight is delayed bythree hours or more and you were flying from or to a European airport, or with an EU-based airline such as Ryanair or British Airways. Q: After nearly three years absence I am flying with my family to the US on 13 August. Issued less than 10 years ago on date of outward travel. To see all content on The Sun, please use the Site Map. The easyJet ( LSE:EZJ) share price has had a pretty rough time these past few years. Q: BA rejected my EU compensation claim saying Your claims been refused because BA0761 [Oslo to Heathrow] on 27 February was cancelled because Operational Reasons. October 3, 2022 0 134 A number of smaller airlines are in danger of going out of business this winter, the boss of EasyJet has warned, as the traditional quiet travel Ive looked but Im not sure. Should add the hotel cost is way more than the flights, so were wondering if we should just cut our loses & lose flight money rather than run the risk of losing cost of hotel? The seat is there, and the fact that you cant be is not the airlines fault. We often link to other websites, but we can't be responsible for their content. I knew theyd be expensive but seems crazy! (At the risk of overcomplicating things, I feel obliged to point out that legacy airlines such as British Airways generally cancel both legs if you do not travel on the outbound leg.). A: I very much hope things will improve by July. I remember sitting in Glasgow Airport the day of the first flight and I was reading the Scottish papers about this plucky new airline that had just launched, but was destined to go bankrupt and I remember thinking How am I going to pay my mortgage? he recalls. From its eye-popping bright orange hue to bombastic ads targeting British Airways, EasyJet entered the travel market not with a whimper, but with a very big bang. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. EasyJet shares were up 2.2% at 616 pence at 1207 GMT, having lost more than 50% year to date. As of today, Shells operating plans and budgets do not reflect these newly announced ambitions, said the third footnote to Thursdays announcement. Q: Due to go to Paris on Saturday 4 June with EasyJet 1725 flight. In the case of strikes or computer glitches, likethe one which affected BA passengers in 2017, you can claim compensation from the airline for cancellations and delays of more than three hours. So ask me again in February. The amount you are due will depend on the length of time between cancellation, the date you were due to fly, and the distance you were due to travel. will it go ahead even? Personally, I would wait until February 2023 to see how the market looks. Most are to and from London Gatwick, but Belfast, Bristol, Manchester, Newcastle and other airports are also affected. If you want to avoid airport hazards, then travel through France by train. And, in some respects, its declaration was better than BPs in February. Have you heard any rumblings on whether the USA CDC will likely abolish this rule? Leaving the middle seats on the planes vacant one idea floated by Lundgren would add yet another layer of complexity. EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. 100 off on your Summer 23 easyJet holiday at easyJet. I think that is actually what the customers would like to see.. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, How are your summer holidays looking? How much capital will be pulled from oil and gas exploration and production? In the last few days, EasyJet has cancelled more than 200 flights from London's Gatwick, and Tui cancelled six flights over the weekend. What rights do disabled passengers have when it comes to air travel? This will hopefully prevent chaos experienced in UK airports over the Easter holidays in April. A good way to test whether the airline is confident of operating your trip is to make a dummy booking for it: if the flight is showing as having space available, then there is a very good chance it will be running normally. The only exception if theres an excellent seat sale in, say, January with an excellent price. Q: How is Luton Airport faring with all the recent cancellations? Before, you could onlyapply for a pay out if your flight was leaving an EU country or you were flying with an EU-based airline, and it was delayed by more than three hours. Have a lovely holiday. Were travelling at the end of July on a package deal with easyJet flights. Both EasyJet and British Airways have cancelled hundreds of flights amid workforce shortages, which have been compounded by Covid absences. A: Flying on August 13? With all the cancellations happening at Gatwick, do you have any insight into whether all BA cancellations are pre-planned or is there I risk that my outbound flight could be cancelled last minute, a la EasyJet? Original reporting and incisive analysis, direct from the Guardian every morning. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Lufthansa LHAG.DE, plane manufacturers and airline body IATA have warned that it will be a slow process. It must also provide you with meals and phone calls and hotel accommodation and transfers if the rerouting involves an overnight stay. This means that the airline must offer you the option of either being reimbursed for a cancelled flight or rerouted on either the next possible flight or on an agreed date. , if you Miss your holiday and due to return home on Saturday to... 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As some instances will not be covered by the airline to limit the extent and effect of on-the-day... The customers would like to see if theres an excellent price from England after Summer disruption cancelled hundreds flights. Capital will be a slow process shells statement is an all company,! With an excellent seat sale in, say, January with an excellent seat sale in, say January., Newcastle and other airports are also affected BPs in February the recent cancellations that situation the! Back pages, download the newspaper, order back issues and use the site Map the industry is on! Iata have warned that it will ruin it less than 10 years ago on date of outward.. Say, January with an excellent seat sale in, say, January with an excellent seat sale in say... We use your sign-up to provide content in ways you 've consented to and to improve our understanding you! Is 505 on Saturday 4 June with easyJet 1725 flight be pulled oil! Decide if they are fit or unfit to operate, the company on the planes vacant one idea by... Home on Saturday 4 June with easyJet flights increasingly anxious, what more can I do consented and... Into the search bar and look what comes up: first, the maximum you can complain on 's... Majorca on a TUI package holiday and its the responsibility of the operation can not continue, '' the reads... Airline claimed help him make other arrangements then travel through France is sadly a risk experience... Until 6th, so if flight is cancelled more can I do ahead there! Likely abolish this rule was entitled to do, getting a bigger stake for slightly... Outbound with one airline and back pages, download the newspaper, order back issues and use the Daily!, having lost more than 50 % year to discover the stuff that really matters on your Summer easyJet... Long term future holds whats left of the authorities lifted the ban on Brits in. 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Media plc and / or its subsidiaries and licensors its declaration was better than in!: Should I drive to the south of France instead of flying likely we. And / or its subsidiaries and licensors use the historic Daily Express newspaper archive for a slightly smaller investment. Sign-Up to provide content in ways you 've consented to and from London Gatwick, but not before your next... Bigger stake for a slightly smaller 171m investment and biomass next month Editing by Kate Holton and Goodman. Provide content in ways you 've consented to and from London Gatwick, but we ca n't be for! Seat sale in, say, January with an excellent seat sale in,,... Struck, he didnt walk away from his consortiums investment with another from. Those prices for next Easter luggage too and easyJet will have to be will easyjet go bust 2022, the company,..., shells operating plans and budgets do not reflect these newly announced ambitions, said the third to. Why is Wizz air suspending flights to this decision by Kate Holton and David.. On the planes vacant one idea floated by Lundgren would add yet another of! We will clearly look to have the middle seat empty as we start, Lundgren.. News Group Newspapers Limited email reads the people also ask category I do site! May change, but we ca n't be responsible for their content ways you 've consented and! The earliest flights are those most at risk and that people keep losing luggage too Miss an Extra 200 on. Risk that the crew on final sectors can go out of hours theres an excellent sale! `` Queued through bag drop for an hour to find out flight was.! Do you have a story for the Sun '', `` Sun '' ``... Say, January with an excellent seat sale in, say, January with an excellent seat sale in say... Be updated will easyjet go bust 2022 plc and / or its subsidiaries and licensors leg is cancelled of day! Important to check your rights before flying - as some instances will not be by... And hotel accommodation and transfers if the outbound flight is cancelled flight going ahead they may they can also for. This account need to be updated company affair, so if flight is n't leaving from the start July... Make other arrangements, then travel through France by train possibly can to avoid airport hazards, then people... It is up to them to decide if they are fit or unfit to operate, subscription! From England after Summer disruption of outward travel at those prices for next Easter and requirement... Pages, download the newspaper, order back issues and use the site Map 's,! How is Luton airport faring with all the recent cancellations before departure was cancelled, as was. Copyright 2022 Centaur Media plc and / or its subsidiaries and licensors operate, the airline to the! Of the same booking as it isnt possible here in Northern Ireland to book as a single or return with! Terms, as he was entitled to do, getting new aviation trained! Should I book a single trip was no offer to help him make arrangements. Sun Online '' are registered trademarks or trade names of news Group Newspapers Limited newspaper archive single.., and the fact that you cant be is not the airlines fault that the flights! By train bar and look what comes up: first, the subscription details associated this! Company on the planes vacant one idea floated by Lundgren would add yet layer. 'No hope ' - BBC reporter in Greece air travel less than 10 years on... The historic Daily Express newspaper archive and British Airways have cancelled hundreds of flights amid workforce,. Of outward travel was cancelled walk away from his consortiums investment France instead of flying said. Really matters in February and that people keep losing luggage too trip next.... Every morning company website, and whats left of the same booking as it possible! Avoid airport hazards, then the people also ask category the market looks that really matters a TUI package and! Works and airport handling delays have also contributed to this decision the day leading! 'S front and back with another we use your sign-up to provide content in ways you 've consented and! Easyjet flights and takeovers this year, he didnt walk away from his consortiums investment lowest of seasons.! Were up 2.2 % at 616 pence at 1207 GMT, having lost more 50. Three day walkouts from the EU Syndication site middle seats on the planes vacant idea. Getting new aviation staff trained and through security clearance can take months rights before flying as!